Returns & Exchanges
At Poppy and Peonies, we want you to love your purchase; if you are not completely satisfied, we offer returns and exchanges on unused items within 30 days of delivery. Please ensure all original tags are attached and the product is in its original packaging to qualify for a refund.
Initiate Your Return
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original box and include the packing slip provided in the return portal to ensure faster processing.
Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing